1. About NSR Painting Services

NSR Painting Services is an independent professional painting services team providing painting and related services in Konaseema and surrounding areas, including Amalapuram, Rajahmundry, Ravulapalem, Kakinada, Palakollu, Bhimavaram and nearby locations.

Our services may include interior painting, exterior painting, house painting, wall painting, ceiling work, texture painting, waterproofing, putty work, POP and ceiling work, wood and metal painting, commercial painting, new-house painting, repainting, colour consultation and other related painting services.

2. Information We Collect

When you submit an enquiry through our website, we may collect the following information:

• Full name
• Email address
• Mobile phone number
• Pincode
• Whether construction work is currently taking place at the property
• Whether a local painter has already been hired
• Your preference to receive service-related communication through WhatsApp

We collect information that is reasonably necessary to understand your enquiry and contact you regarding our services.

Our website enquiry form does not require you to provide your full physical address.

3. How We Use Your Information

Information provided through our website may be used to:

• Respond to your painting or service enquiry
• Contact you regarding your requirements
• Understand the type of work you are looking for
• Discuss your project and service requirements
• Arrange a call or site visit when appropriate
• Discuss quotations, pricing and project requirements
• Coordinate requested painting services
• Answer your questions and provide customer support
• Improve our website and services
• Maintain website security and prevent misuse

4. How We Contact You

After you submit an enquiry, a member of the NSR Painting Services team may contact you using the phone number or email address you provided.

Depending on your requirements, we may discuss your project over the phone and, where appropriate, arrange to visit your location to understand the work and discuss the service with you.

Submitting an enquiry does not automatically create a confirmed service contract. The scope of work, pricing, timing and other relevant details will be discussed and mutually agreed before the work is undertaken.

5. WhatsApp Communication

Our website may provide a WhatsApp contact option for customers who wish to communicate with our team.

WhatsApp communication is intended for service-related communication such as responding to enquiries, discussing requirements and coordinating requested services.

We do not use the WhatsApp contact information provided through our enquiry process to send promotional offers or unrelated marketing messages.

Your use of WhatsApp is also subject to WhatsApp’s own terms and privacy practices.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to help operate, secure, improve and understand how visitors use the website.

We also plan to use Google Analytics to understand website traffic and visitor interactions after the analytics service is implemented.

Analytics technologies may collect information such as website usage information, session information, browser or device information and approximate geographic information.

We do not intentionally send your name, phone number or email address to Google Analytics as personally identifiable information.

For more information about cookies and analytics technologies used on our website, please refer to our Cookie Policy.

7. Information We Do Not Collect Through Our Website

Our website enquiry form is designed to collect only information needed for responding to customer enquiries.

We do not require customers to submit:

• Government identification documents
• Bank account details
• Credit or debit card details
• Online payment information
• Passwords
• Full physical address through the website enquiry form

If additional information is required to understand or provide a particular service, we may discuss the requirement directly with you.

8. Payments

NSR Painting Services does not currently collect online payments through this website.

We do not require customers to make an advance payment through the website.

Payment arrangements are discussed directly with the customer based on the agreed work and service terms.

Because online payments are not currently processed through our website, we do not collect or store credit card or debit card information through our website.

9. Sharing of Information

We do not sell or rent your personal information to third parties.

Information may be accessed or shared when reasonably necessary to:

• Respond to your service enquiry
• Provide the service you have requested
• Operate and maintain our website
• Use necessary website, hosting, communication or analytics services
• Protect our website and business from misuse or security threats
• Comply with applicable legal requirements

Third-party service providers may process limited information when necessary for providing technical, hosting, analytics or communication services.

10. Google Analytics

Once Google Analytics is implemented on our website, analytics information may be processed by Google to provide website measurement and reporting services.

We intend to configure analytics tools in a manner consistent with our business requirements and applicable privacy practices.

We do not intentionally provide Google Analytics with directly identifying information such as your name, phone number or email address.

11. Data Security

We take reasonable measures to protect information submitted through our website against unauthorized access, misuse, loss, alteration or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.

12. How Long We Keep Information

We may retain enquiry and contact information for as long as reasonably necessary to respond to enquiries, provide requested services, maintain business records, resolve disputes, meet applicable legal requirements or protect our legitimate business interests.

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

13. Your Privacy Choices

You may contact us regarding the personal information you have provided to us. Depending on applicable law and the circumstances, you may request information about your data, correction of inaccurate information, deletion where appropriate, or withdrawal of a communication preference.

Certain information may need to be retained where required by law or where reasonably necessary for legitimate business purposes.

14. Children’s Privacy

Our website and painting services are intended for general audiences and are not specifically directed toward children.

We do not knowingly request personal information from children for the purpose of providing our painting services.

If you believe that a child has submitted personal information to us, please contact us so that we can review the information and take appropriate action.

15. Third-Party Websites and Services

Our website may contain links or buttons that direct you to third-party websites or services, including WhatsApp or other external platforms.

We are not responsible for the privacy practices, content, security or policies of third-party websites and services.

We recommend reviewing the privacy policy of any third-party service before providing personal information to that service.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, analytics tools or applicable requirements.

When changes are made, we may update the “Last Updated” date displayed at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

17. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your information, you can contact us using the details below.